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Theatrical performance in the tourism industry: An Importance-Satisfaction Analysis

机译:旅游业的戏剧表演:重要性 - 满意度分析

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摘要

Theatrical performances have been developed quickly in many tourism destinations in China; however, little research has been focused on this important area. This study examined tourists’ perceptions towards The Romance of the Song Dynasty, one of the most successful performances targeted at tourists in China. Using Importance-Satisfaction Analysis (ISA), this study revealed that the most important and satisfied attributes by tourists were primarily associated with the core service attributes (i.e., performing art), whereas the most unimportant and dissatisfied attributes by tourists were mainly associated with the peripheral service attributes (i.e., venue environment, service, and tourist management). Both theoretical and practical contributions were provided in this study.
机译:在中国许多旅游目的地,文艺演出迅速发展。然而,很少有研究集中在这一重要领域。这项研究调查了游客对《宋恋》的看法,这是针对中国游客最成功的表演之一。使用重要性满意度分析(ISA),该研究表明,游客最重要和最满意的属性主要与核心服务属性(即表演艺术)相关,而游客最不重要和最不满意的属性主要与旅游者的相关性相关。外围服务属性(即场地环境,服务和游客管理)。这项研究提供了理论和实践上的贡献。

著录项

  • 作者

    Song, Hanqun;

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  • 年度 2016
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  • 原文格式 PDF
  • 正文语种 en
  • 中图分类

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